Last updated: 21 July 2026
1. Who is responsible for your information
SNY SOLUTIONS LDA, Portuguese tax number PT514398140, is responsible for the personal information handled through this website. You can contact us at [email protected].
2. Information we collect
When you use the contact form, we collect the information you choose to provide:
- Your name, company and email address
- The service you are interested in
- The content of your message
- Information and messages you submit through the live chat
Our hosting and security providers may also process technical information such as IP address, browser details, request logs and security-check results.
3. Why we use it
We use this information to assess and respond to your enquiry, maintain the security of the website and keep necessary business correspondence. Submitting the form does not create a customer account or subscribe you to marketing.
4. Service providers
Information may be processed by providers that support website hosting, email delivery spam prevention and live chat. The contact form uses Cloudflare Turnstile to distinguish legitimate submissions from automated traffic, and the website uses WMY to provide the live-chat widget. We do not sell personal information.
5. Retention
We retain enquiries and related correspondence only for as long as needed to respond, manage a resulting business relationship, meet legal obligations or establish and defend legal claims. Security logs are retained according to the operational needs of our hosting and security providers.
6. Your rights
Subject to applicable data-protection law, you may request access, correction, deletion, restriction or portability of your personal information, or object to certain processing. Contact [email protected] to make a request. You may also lodge a complaint with the data-protection authority that applies to you.
7. Cookies and local storage
Sny.pt does not use advertising or analytics cookies. Cloudflare Turnstile and the WMY live-chat widget may use technical storage required for security and chat-session continuity.
8. Changes to this policy
We may update this policy when the website, our providers or our legal obligations change. The latest version and update date will remain available on this page.